1. Service Overview

Tulsi Tiffin Service provides fresh, homemade meals delivered to your specified address. Our menu, delivery areas, and pricing are subject to change without prior notice.

2. Orders & Payments

• Orders must be placed [insert order cut-off time, e.g., by 8:00 PM] for next-day delivery.
• All payments must be made in advance via [UPI, bank transfer, cash on delivery, or online payment gateway].
• Prices are [inclusive/exclusive] of applicable taxes.
• Once confirmed, orders cannot be cancelled. Refunds are provided only in cases of service failure from our end.

3. Delivery Policy

• We deliver to [mention service areas].
• Delivery timings: [e.g., 12:00–2:00 PM for lunch; 7:00–9:00 PM for dinner].
• Delays may occur due to traffic, weather, or unforeseen circumstances.
• Customers must be available at the delivery address during the selected time slot.
• If you fail to collect your order, no replacement or refund will be provided.

4. Food Quality & Allergies

• We use fresh ingredients and follow hygiene standards.
• Food must be consumed immediately upon delivery.
• We are not responsible for allergies or health issues arising from consumption. Inform us in advance of any dietary restrictions.

5. Changes to Menu

The menu is subject to seasonal availability and chef’s discretion. We reserve the right to substitute items without prior notice.

6. Liability Limitation

• We are not liable for delays, food spoilage due to late pickup, or events beyond our control.
• Our liability is limited to the amount paid for the undelivered or defective order.

7. Customer Conduct

• Provide accurate delivery information.
• Misuse, abuse, or fraudulent activity will result in service termination.

8. Privacy Policy

Personal information is used solely for order processing and service improvement. We do not share customer data with third parties except for delivery and payment processing. See our Privacy Policy for details.

9. Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Continued use of our services after changes indicates your acceptance of the revised terms.